Communication
Internal Communication
As a fully remote company, we try to communicate by writing as much as possible. Doing so has many benefits:
- It forces us to clarify our thinking
- It provides a record of decisions for those who may join things midstream
- It allows people to work on their own time without feeling the need to join live calls etc
Internal communication happens, as much as possible, in Twist. There are several channels:
- Consulting
- Course Questions
- Courses
- General
- Orders (all paid course orders go through here)
- R in 3 Months
- Training
Within each channel, we typically use one thread per project (sometimes more depending on its complexity).
Other places internal communication happens include:
- GitHub for discussion of specific issues on code-based projects
- Todoist comments for questions on specific tasks to be done
External Communication
External communication with clients and others happens mostly through email.
Some clients use GitHub and we collaborate with them there.